Industry

Employees

Scope

Manufacturing

75,000

• Custom Salesforce apps to facilitate multiple complex business processes
• Custom UX within experience cloud
• Data integrations with two internal platforms

Logistics Automation

10,000

• Service cloud call center integration and automation
• Custom UX within experience cloud, including Chatbot custom deployment
• Data integrations with two internal platforms

Employee Recognition

2,000

• Custom apps to support product returns, order processing, and chatbot within service cloud
• Custom forecasting and sales analytics solutions within sales cloud
• Custom UX within experience cloud
• Integration and support of Pardot for marketing automation

Construction

1,000

• Ongoing support of sales, service, and experience clouds
• Custom apps to support pricing, sample orders, and warranties/claims
• Integration and support of HubSpot and TypeForm for marketing automation

Higher Ed

1,000

• Implementation of Salesforce for corporate education division
• Conducted 3 classroom trainings and 2 business process facilitation workshops

Workforce Development Nonprofit

20

• Implementation of NPSP, customized to support workforce development services
• Data migration from legacy platform