Fractional Admin Support

Cloud 616 provides on-demand access to a seasoned Salesforce professional for tackling complex tasks, advanced configurations, and strategic projects. We’re here to empower your team with expertise when they need it most.

Ideal for organizations that:

  • Have a part-time or less experienced admin who can handle basic tasks but need help with more complex configurations, automations, or troubleshooting.
  • Have a limited budget that need cost-effective, expert Salesforce support only when necessary.
  • Have fluctuating Salesforce demands, such as preparing for a new product launch, running a marketing campaign, or overhauling sales processes
Advanced Automation and Process Improvements:
  • Building and optimizing Flows, Process Builder automations, and approval workflows.
  • Troubleshooting and improving existing workflows and automations.
  • Advanced Apex triggers for custom automation needs.
Custom Development and Configuration:
  • Creation of custom objects, fields, record types, and page layouts.
  • Setup and optimization of Dynamic Forms and Dynamic Actions.
  • Configuration of custom formula fields, validation rules, and roll-up summaries.
Integration and Data Management:
  • Configuration and troubleshooting of integrations with third-party applications (e.g., Slack, QuickBooks, or DocuSign).
  • Guidance on using integration tools like MuleSoft, Zapier, or Salesforce Connect.
  • Data migration, import/export, deduplication, and data cleanup using tools like Data Loader.
Reporting and Analytics:
  • Development of complex, custom reports and dashboards.
  • Advanced reporting techniques, including cross-object reporting and report formulas.
  • Guidance on leveraging Tableau CRM (formerly Einstein Analytics) for in-depth analytics.
User Adoption and Experience Enhancements:
  • Customization of Lightning pages, navigation menus, and app workspaces for specific roles.
  • Troubleshooting and enhancing the Salesforce Mobile App experience.
  • Recommendations and configuration of Experience Cloud (formerly Community Cloud) portals for customers or partners.
Security and Governance:
  • Fine-tuning user permissions, roles, and sharing rules for security and compliance.
  • Auditing and improving org-wide security settings.
  • Troubleshooting access issues and implementing Salesforce Health Check recommendations.
Feature Adoption and Strategic Support:
  • Advising on newly released Salesforce features and how to implement them.
  • Offering best practices for system enhancements to align with business goals.
  • Strategic advice on scaling Salesforce usage as business needs grow.
Specialized Tasks and Projects:
  • Optimizing Salesforce for specific campaigns, projects, or seasonal initiatives.
  • Guidance on transitioning from Salesforce Classic to Lightning Experience.
  • Support for AppExchange app installation and configuration.